Most of this stuff is probably covered somewhere on the site, but we figured this would be a nice way for people to get their questions answered all on one page.
That's not really a question, but we figured it would save time for you instead of having to click on something that said "how long are the sessions?".
If you ever need more time you can book more than one session. We can also sometimes do extended sessions (like 60 minutes) if it's the first or last session of the day. In that case, we will prorate the added time.
All of our tutoring is done at our location in Wayne. The address is 121 N. Wayne Ave, Wayne, PA 19087. We are on the top floor, first door on your right.
We also offer online tutoring through our iPad or iPhone app.
This is covered in depth in our policies page, but here's the quick rundown.
In the case of an illness, we ask that you let us know by 11 am at the latest. Otherwise we have to pay the tutor, which means we have to charge. We also ask that you make up the session within 7 days.
Aside from illness, once a session is booked we ask that you give 24 hours notice, and that you reschedule a session to within 7 days instead of cancel. If this is not possible, there is a $20 charge for any sessions canceled with less than 10 days notice. This is because it's harder to fill an unused time with less notice.
You are always free to reschedule any session with 24 hours notice, and you can do it directly from your account on this site (click here for your login page).
You can pay either online or in person.
If you pay online, we prefer Venmo because there are no fees (username is @GameFaceTutoring). We can also send you an invoice that you can pay online, or you can choose to keep a card on file that we can run on our end.
If you pay in person we take check (preferred), cash, or credit cards. We also accept Apple Pay and Google Pay because technology rocks.
Long story short, if it exists then we take it.
The group is our way of offering extra help while being flexible and cheaper. It's limited to 5 people per group, and the tutor rotates between all of the students in the group. You do not need to be taking the same class as other people in the group, although that can be a good way to get more questions answered if you coordinate with friends in the same class.
You can book group sessions directly through your login on the site (click here).
If you have a weekly time then you get 2 uses of the group each month for free (if you have 2 weekly times then you get 4 free uses, and 3 or more weekly times = unlimited free groups).
If you book on an as-needed basis or have used up your free groups then it is $30 per session with a max of $200 for the month. In other words, you could use the group 5 days a week and it would never go above $200 for the month for a student.